Case Study
58x ROI Replaced two competitors with a single platform - despite investing in one of them
Trust & Estates
New York, NY
Clio
"I want my money back for my investment [in Tempello] now. This is too cool."
Eric Pines
Founder, Pines Federal
58x
Return on Investment
$42K
Monthly Revenue Recovered
+1.2
Extra Billable Hrs/Day
2 → 1
Tools Consolidated
The Practice
Federal Employment Law, Nationwide
Pines Federal was founded in 1997 by Eric Pines and exclusively represents federal employees in EEO claims, MSPB appeals, Title 38, OWCP, and OPM disability matters. The firm operates from Houston, Baltimore, and Atlanta with 5 attorneys and 12 support staff. Eric is not a typical managing partner - he built his own GPT for the firm, created custom Clio integrations, and even tried to build an automated timekeeping system through Upwork.
The Evaluation
Two Tools Running. Invested in a Third. Still Missing Time.
Before Ajax, Pines Federal was paying for two separate tools simultaneously: WiseTime for time tracking and Tempello for email filing. Eric is also a financial investor in Tempello - he put real money into the company. Even with both running, neither captured the full picture. WiseTime tracked at the application level but couldn't see document content. Tempello filed emails but didn't handle comprehensive timekeeping.
The Results
58x ROI Across the Firm
The ROI report confirmed what Eric already knew from watching the entries come in. The firm's baseline was low (0.9 hrs/day) because federal employment law involves significant work that's hard to track manually. Ajax captures all of it.
Feedback from Our Team
About Pines Federal
Pines Federal (Law Offices of Eric L. Pines, PLLC) was founded in 1997 by Eric Pines in Houston, Texas. The firm exclusively represents federal employees in EEO, MSPB, Title 38, OWCP, and OPM disability matters, with offices in Houston, Baltimore, and Atlanta. With over 60 years of combined team experience, Pines Federal is nationally recognized in federal employment law and has helped thousands of federal employees protect their careers and benefits.
