Case Study

67x ROI - $120,245/month in recovered billable time across 10 pilot users

  • Firm Name

    Illumine Legal

  • Location

    Denver, CO

  • Practice Area

    General Practice

  • Firm Size

    30

$120K

Revenue Recovered / Month

+1.5

Extra Hours / Day

21

Active Users

81%

Firm-Wide Adoption

The Practice

A Denver Firm Built on Personal Service

Illumine Legal LLC is a general practice firm in Denver's Tech Center with approximately 26 team members. The firm handles litigation, corporate work, estate planning, medical law, real estate, tax planning, and civil rights. Their attorneys range from associates fresh out of law school to veterans with 40+ years of experience. Everyone bills hourly, and the firm has a strong block-billing culture: one consolidated entry per matter per day.

The Story

A Problem That Gets Worse the Busier You Are

At Illumine Legal, timekeeping followed the same pattern seen at most firms. Attorneys would reconstruct their day from memory, losing the small tasks that are hardest to recall: a quick client email, a five-minute phone call, a brief document review between meetings. Each of those is billable work. Each routinely went unrecorded. Senior attorney Andrew Stathopulos put it simply: he had been billing for over 40 years and never found a system he liked.

The Results

Every Role and Generation Adopted

When Ajax was introduced to the firm, Devin Daines saw the demo and immediately wrote a detailed email to the team explaining what the tool could do. The email was persuasive enough that colleagues based their pilot participation entirely on it. The firm launched a pilot group, and results came quickly. Within weeks, two attorneys alone were generating $10,000 to $15,000 per month in previously uncaptured billable time.

“You'd think you'd learn to like billing after 40 years? No. And so this is refreshing.”

Andrew Stathopulos - Senior Attorney, 40+ Years

“You'd think you'd learn to like billing after 40 years? No. And so this is refreshing.”

Andrew Stathopulos - Senior Attorney, 40+ Years

Metric

Before Ajax

With Ajax

Change

Metric

Metric

Before Ajax

Before Ajax

With Ajax

With Ajax

Change

Change

Metric

Metric

Before Ajax

Before Ajax

With Ajax

With Ajax

Change

Change

Todd (Senior Attorney, 15+ yrs) - Billable Hrs / Day

5.0

6.0

=1.0 hrs

Metric

Todd (Senior Attorney, 15+ yrs) - Billable Hrs / Day

Before Ajax

5.0

With Ajax

6.0

Change

=1.0 hrs

Metric

Todd (Senior Attorney, 15+ yrs) - Billable Hrs / Day

Before Ajax

5.0

With Ajax

6.0

Change

=1.0 hrs

Abby (Associate, 3 yrs) - Billable Hrs / Day

5.0 - 5.5

6.0

+0.5 - 1.0 hrs

Metric

Abby (Associate, 3 yrs) - Billable Hrs / Day

Before Ajax

5.0 - 5.5

With Ajax

6.0

Change

+0.5 - 1.0 hrs

Metric

Abby (Associate, 3 yrs) - Billable Hrs / Day

Before Ajax

5.0 - 5.5

With Ajax

6.0

Change

+0.5 - 1.0 hrs

Stephanos (Senior Attorney, 20+ yrs) - Extra Hrs Found

+0.8 / day

Metric

Stephanos (Senior Attorney, 20+ yrs) - Extra Hrs Found

Change

+0.8 / day

Metric

Stephanos (Senior Attorney, 20+ yrs) - Extra Hrs Found

Change

+0.8 / day

Active Users

21 of 26

81% adoption

Metric

Active Users

With Ajax

21 of 26

Change

81% adoption

Metric

Active Users

With Ajax

21 of 26

Change

81% adoption

Todd, Associate

+1

billable hour / day

Abby Schwartz, Associate

+0.75

billable hour / day

Todd, Associate

+1

billable hour / day

Abby Schwartz, Associate

+0.75

billable hour / day


“I've been doing billing for a long time, and it's a pain in the neck. This is refreshing.”

Andrew Stathopulos

Senior Attorney

What The Team Says

From 40-Year Veterans to First-Year Paralegals

“If you want me to moonlight as a sales guy for Ajax, I'm willing to do that. I love it. I think it's amazing technology.”

Devin Daines

Internal Champion

“It's taken a lot of work off my plate. It's a little scary how much sometimes you're not picking up.”

Caleb Squire

Associate

“Honestly, I've already noticed it... oh, a free .8 that I wasn't going to bill for, you know?”

Stephanos Papadopoulos

Attorney

About Customer

About Illumine Legal

Illumine Legal LLC is a general practice firm headquartered in Denver, Colorado's Tech Center. The firm serves individuals, families, and businesses across litigation, corporate law, estate planning, medical law, real estate, tax planning, and civil rights. Founded by attorneys seeking to build a different kind of firm, Illumine Legal brings together practitioners ranging from early-career associates to senior attorneys with over four decades of experience. The firm manages its practice through Clio.

See the results before you decide.

Book a Demo

Book a Demo

See more of the results.

Quill & Arrow

LEMON LAW / PERSONAL INJURY

New York, NY

270+

Total Professionals

3

California Offices

“if I ever go to a different firm, I hope they have this program because it just eliminates you having to actually write down the time.”

Andrew Noseworthy

Attorney

Read more

Read more

Quill & Arrow

LEMON LAW / PERSONAL INJURY

New York, NY

270+

Total Professionals

3

California Offices

“if I ever go to a different firm, I hope they have this program because it just eliminates you having to actually write down the time.”

Andrew Noseworthy

Attorney

Read more

Read more

Doyle & Seelbach

PI / BUSINESS LITIGATION

New York, NY

52

Active Users

19x

Return on Investment

“It's capturing a lot of things that I hadn't thought of before - a lot of that lost time.”

Andrew Schumacher

Partner

Read more

Read more

Doyle & Seelbach

PI / BUSINESS LITIGATION

New York, NY

52

Active Users

19x

Return on Investment

“It's capturing a lot of things that I hadn't thought of before - a lot of that lost time.”

Andrew Schumacher

Partner

Read more

Read more

Schedule a demo. Start a pilot. See the results before you decide.

Schedule a demo. Start a two-week pilot. See the results before you decide.

Book a demo

Book a demo

Schedule a demo. Start a pilot. See the results before you decide.

Schedule a demo. Start a two-week pilot. See the results before you decide.

Book a demo

Book a demo

Schedule a demo. Start a pilot. See the results before you decide.

Schedule a demo. Start a two-week pilot. See the results before you decide.

Book a demo

Book a demo