Case Study
6.9 hours of small tasks found in two weeks — from a partner who had never billed a 0.1-hour entry before.
Firm Name
Kirker Davis
Location
Austin, TX
Practice Area
Family Law
Firm Size
40 employees / ~20 timekeepers
Billing System
Clio
Investor
Reisman Finalist
$234K
Monthly Revenue Recovered
77x
Return on Investment
43
Placeholder
The Practice
A family law firm in Austin with about 20 timekeepers.
The pace is fast — on any given day, attorneys jump between a case, a new client call, and a dozen urgent emails. At the end of the day, they'd try to piece it all together from memory, notebooks, and post-it notes. Chris estimates he was losing up to 30% of his billable time every day. Across a whole team, the numbers are absurd.
The Story
Chris was losing up to 30% of his billable time every day.
The initial decision to try Ajax was easy — a 2-week pilot for a potential solution to a problem that costs tens of thousands a month. The decision to go all-in after the pilot was even easier.
The results were so immediate and so powerful that he didn't just buy the software for his whole firm — he made an angel investment in their company. On day one of the pilot, there was a minor technical issue with how Ajax captured work inside their Virtual Desktop. Alex, the co-founder, personally built a solution and had it ready by day two.
The Results
Results
The initial decision to try Ajax was easy — a 2-week pilot for a potential solution to a problem that costs tens of thousands a month. The decision to go all-in after the pilot was even easier.
"This isn't just another piece of software. It's a competitive advantage. When you see a tool that makes your best people more effective and immediately boosts your firm's revenue, you know it's going to be big."
Jordan Guthrie
Managing Partner
Before State
Manual entry (memory, notebooks, post-it notes)
At the end of each day, attorneys would try to reconstruct their time from memory, notebooks, and post-it notes. Small tasks — quick emails, short calls — routinely went unbilled. Chris estimates he was losing up to 30% of his billable time every day.
What the team says
“Ajax is actually picking up my literary style. Often the Ajax narrative is just better than mine.”
Anthony Brigano
Attorney
"I was surprised that it could capture, you know, review this document and read this email… I appreciated that it saw that I opened the document that was attached to the email and read it, and it understood that I did that. So that was really cool."
Page Brown
Paralegal
"I think it's really helpful with remembering what cases you touch every day. It's hard to remember everything, so it's nice that you can look back and see what all you touched that day."
Jordan Thomas
Paralegal
"It's very easy. Extremely intuitive UI."
Stuart Shapley
Attorney
"There's all kinds of things that I'm seeing that I wouldn't otherwise capture because I keep getting pulled away doing all these other things."
Stephen Payne
Attorney
Customer Story
Chris Kirker, Managing Partner
"I didn't just buy the software for my whole firm — I made an angel investment in their company. It was clear to me that they weren't just solving a problem for Kirker Davis; they were solving a universal problem for law firms everywhere. I saw a company that was going places, and I wanted to be part of it."
See more of the results.
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