Red Quill Law case study: the time turner
Robin Frost owns Red Quill Law, a Virginia firm practicing business law in the healthcare space: therapists opening their own mental health practices, health tech companies, founders who need a fractional outside general counsel. The firm is growing fast, from Frost solo to a full-time paralegal, a full-time attorney, and another attorney hire underway.
Growth made the timekeeping problem worse. In her words: "Each attorney is trying to do their best to keep track of their time in the timer, but we're all over the place, right? Half the time I'm eating lunch and responding to e-mails on my phone." Because the firm bills weekly to keep cash flow moving, every week ended with reconstruction: digging through old emails, call logs, and text messages to rebuild everyone's time. "We knew we were missing things. We absolutely knew we were missing things."
The referral that decided it
Frost found Ajax the way most firms do. Her new attorney had used it at a previous firm and "had seen a drastic increase in the number of billable hours." The security posture mattered too: "AJAX works specifically with law firms. So I knew that you guys would have all of the data protections and security stuff that mattered to me with handling my client's sensitive data."
Setup was a half-hour kickoff call. "It took almost no effort. I forget that we have the software. Like, it just runs in the background, and it's been like that since day one."
The time turner
Her description of the first days is the best analogy an Ajax customer has produced: "I feel like Hermione in the Harry Potter books with a time turner. Like I get so much more time captured in the course of a day than even seems like it should exist."
Months in, the excitement has survived contact with routine, and the numbers are her proof: "My billable hours have, I think, easily doubled. No joke. I was struggling to make my goal every week. Now I, like, knock it out of the park."
The part she keeps coming back to is certainty: "I have cold, hard proof of exactly how much time I've spent on stuff." No more writing work off out of doubt, and no more weekly archaeology. The drafting also compounds: "The more I use it, the quicker it gets to use because the AI sees what I'm doing for my time entries day after day and adjusts them."
Kristin Perini, an attorney at the firm, remembers what the old way cost her at a previous job: "I would work, like, a 10-hour day and bill for, like, three hours, and it was, like, horrible." With Ajax drafting her entries: "I haven't really had to correct anything in the AI-generated portion."
Frost's bottom line: "I have zero complaints and only the best things to say about the software and the team."
Frequently asked questions
Does Ajax fit a small, fast-growing firm? Red Quill is exactly that, and growth is when manual timekeeping breaks: the owner ends up chasing everyone's time on top of her own. Ajax removed both jobs at once.
Is client data safe enough for healthcare-adjacent work? Frost chose Ajax partly for this. Ajax is built for law firms: captured data is deleted automatically on a rolling basis, nothing trains AI models, and drafts are visible only to the individual user. Details in is AI timekeeping safe for law firms.
What happens to weekly billing cycles? They get easy. Entries are drafted daily, so a weekly bill run is a review pass instead of a reconstruction project.
If your week ends with email archaeology, book a demo and get the time turner.
