How much does Ajax cost?

Ajax is priced per seat, not firmwide. The exact price depends on your firm's size and how many seats you take, so it's worth booking a call if you'd like to get a quote. Contracts are annual.

And every rollout starts with a free pilot. You don't pay anything until the pilot ends and you've decided to move forward.

Is Ajax priced per seat or per firm?

Ajax is priced per seat, not on a firmwide contract. The firm only pays for the timekeepers who use it.

The reason is that timekeeping is personal. No matter how good any timekeeping app is, there will be people at a firm who are used to their own way of timekeeping and don't want to change. It might be an associate who's really good on timers, extremely contemporaneous, and doesn't see a need to switch. It might be someone who's used to pen and paper and a legal pad, with a secretary doing their time. And they can't be bothered.

It wouldn't be fair or equitable to require a firmwide contract when not everybody is going to use it. We consider a successful rollout to be about 70–80% penetration of the timekeepers in a firm, and that's what we usually get to. The rest can keep tracking their time the way that already works for them.

Do all our attorneys have to pay for a seat?

No. Only the people who use Ajax pay for it.

Two things come free with any rollout:

• Admin seats. If Ajax isn't tracking your time, you can still have a seat for firm-wide dashboards and user management at no extra cost. Managing partners, office administrators, and billing staff can see how Ajax is performing across the firm without needing an active timekeeper seat. That includes dashboards on how much time Ajax is capturing and how much revenue it's recovering.

• Email filing. Our email filing product is a free add-on for firms on Ajax. A lot of billable time gets lost in email, so bundling this into the same rollout means you're capturing more of it without paying extra.

What are the contract terms?

Ajax is billed on an annual contract. There are two things worth knowing:

• You don't sign anything or owe anything until the pilot ends and you've decided it worked.

• The decision comes down to two questions: do people at your firm like using Ajax, and is it paying for itself by finding more billables and saving time?

At the end of the pilot, each timekeeper decides for themselves whether Ajax stays. They review their own ROI report (what Ajax found in their time, what it saved them) and make the call. It's a personal decision, based on personal ROI.

What's the ROI?

Ajax typically pays for itself many times over during the pilot. The return comes from two places:

• Recovered billables. Time entries lawyers would have forgotten, under-captured, or written off. For example: the ten-minute call before lunch, the twenty minutes of doc review between meetings, the Sunday-morning email thread. Ajax sees all of it because it's watching the actual work happen, rather than asking you to reconstruct your day after the fact.

• Time saved. The hours that used to go to end-of-week timekeeping catch-up disappear. If your associates spend evenings reconstructing their week from calendar invites and Slack history, they regain that time immediately. Ajax has the entries ready to review each morning, so instead of asking "what did I do this week?" you're asking "does this look right?" Two minutes instead of two hours.

In practice it's an easy decision. At the end of the pilot, you get an ROI report showing exactly what Ajax found and saved for your firm. You decide based on those numbers.

Do we have to commit before trying it?

No. Every Ajax engagement starts with a pilot before any contract or payment.

A group of your attorneys uses Ajax on their actual day-to-day work. The pilot runs on your firm's real matters, billing system, and timekeepers. At the end you get an ROI report based on that usage.

Based on those numbers, you decide whether to move forward with Ajax. You don't pay anything until you opt in after the pilot ends.

If you want the full breakdown of how a pilot works (how long it runs, who's involved, what setup looks like), we have a separate article on it: [link to dedicated pilot article].

Ready for a quote?

Book a demo. We'll walk through your firm's setup, show you what Ajax would look like on your matters, and give you a quote.