Meet Sophia Fein, Customer Activation at Ajax
Sophia Fein runs law firm rollouts on Ajax's Customer Activation team, and she got here by an unusual route: through a law firm. Before Ajax she was in KPMG's advisory practice, and before that she worked at Mintz, supporting the firm's venture capital and emerging companies practice. She studied engineering and economics at Vanderbilt.
The Mintz chapter matters more than it might look. Sophia has seen how a firm actually runs from the inside, which is why the setup conversations she leads sound like legal operations rather than software training. When she's configuring narrative styles and billing codes for your practice groups, she's translating habits she already understands.
Sophia also leads Ajax's partnerships function and is the engine behind a lot of our marketing. If your firm first heard about Ajax from your IT consultant or someone at your billing system, odds are that relationship runs through her.
Firms she onboards get her from kickoff through their first weeks of real usage, and she learns the practice and the people as she goes. If Sophia's name is on your kickoff invite, you're in good hands.
