Kimbrough Legal case study: 110x ROI on MyCase
Kimbrough Legal is an Austin, Texas firm practicing criminal defense and family law, founded by Tycha Kimbrough. It runs its billing on MyCase, which makes it a useful story for the thousands of firms who ask us some version of the same question: does Ajax work outside the biggest-name billing system?
It does. Released entries write straight into MyCase with the right matter, narrative, and time, and the capture works the same way it works everywhere: Ajax reads the actual work on screen and drafts entries in each person's voice.
What the firm found
Measure | Result |
|---|---|
Recovered revenue per month, across eight timekeepers | $53,022 |
Recovered revenue per user, per month | $6,628 |
Return on investment | 110x |
Attorney Lori Spencer described the category of time Ajax surfaces: "It's generating really good value-based billing responses. This is where stuff I wouldn't even think of I could bill for. It's capturing time I didn't know I was spending."
Her colleague Deanna Hogan found the same thing with numbers attached: "I probably would have billed that 20 minutes, a 0.3, but it should be billed at a 1.4 because I spent all that time on it. That means I'd be missing 40 minutes."
That is the quiet mechanism behind most under-billing. It is not forgetting whole tasks, though that happens too. It is systematically underestimating how long real work took, because you are reconstructing it from memory hours later. Ajax measures instead of estimates.
The part people feel day to day
Stephanie Dixon's reaction says it better than a feature list: "Oh my goodness. I'm in love with you and this app. I don't have to fry my brain anymore. No more writing things down. No more starting timers. Yes! None of that."
And when the firm's leadership reviewed the recovered-revenue reporting, Quincy connected it to conversations the firm had already been having: "I was impressed with that number, because we've had some internal conversations on how can we increase our billing. To see this number is definitely showing the ROI."
Frequently asked questions
Does Ajax integrate with MyCase? Yes, natively. Released entries flow into MyCase instantly, billing rates pull automatically, and Ajax can also read the MyCase calendar as a capture signal.
Does criminal defense work bill well with AI capture? Kimbrough Legal's docket is criminal and family law, and the recovered time came from exactly the fragmented touches those practices generate: client calls, quick filings, correspondence between hearings.
How does 110x ROI happen? Small increments at scale. Recovering $6,628 per user per month against the cost of the software produces triple-digit multiples, all measured against the firm's own prior billing.
If your firm runs on MyCase and you suspect the bill undercounts the work, book a demo. Ajax also integrates directly with Clio, PracticePanther, SurePoint, Filevine, Centerbase, and Soluno, and is compatible with most other billing systems as well.
