Introducing Firm Dashboards: See Your Whole Firm's Time
# Introducing firm dashboards: see your whole firm's time, finally
Ajax has always answered one question extremely well: "did I capture all my time?" This summer we shipped something firms have been asking us for since roughly forever: an answer to the firm-level question, "did we?"
Firm dashboards give administrators a live view of the numbers that actually run an hourly practice: capacity and utilization by timekeeper, unreleased hours sitting in draft, and activity across the firm. The stuff most firms currently assemble by exporting three reports and stitching them together in Excel on the scariest day of the month.
What's in the dashboards
Capacity: how each timekeeper's captured hours track against expectations, so you can spot both the overloaded and the quietly idle while the month is still fixable.
Unreleased time: every firm on Ajax knows the pattern where work is captured, drafted, and then sits unreleased while the pre-bill deadline walks closer. The dashboard puts the pile where admins can see it, per timekeeper, before it becomes a billing-cycle problem.
Firm activity: a live pulse of captured work across the firm, which turns out to be the view managing partners check first thing in the morning.
We built the dashboards hand in hand with one of our larger customers, a firm with over 100 timekeepers, and the design brief came straight from their administrators. The feedback that stuck with us: "I'd check this every day." That's the bar we hold them to.
The part we want to be precise about
Ajax's privacy model doesn't move an inch with this release. Individual timekeepers' captured activity and draft entries remain visible to them alone. Dashboards show rolled-up numbers and released work, not screens, not drafts, not anyone's browsing. Partners get firm intelligence; attorneys keep their privacy. We wrote about that boundary in plain terms in can my boss see what I'm doing?, and this release doesn't change a word of it.
Who gets it and what's next
Firm dashboards are rolling out to administrators now; if you're an Ajax firm and want them turned on, tell your activation manager or ping us in chat.
The foundation is capacity, unreleased time, and activity, and the dashboards keep growing from our customers' admin wishlists sorted by frequency. If there's a number you assemble by hand every month to understand your firm, tell us what it is. That's how this feature got built, and it's how it grows.
Not on Ajax yet? This is a decent week to see it in action.
