Does Ajax Integrate with Zoom Video? How to Get Started with Zoom Video on Ajax
On Zoom, the leak in billable time isn't usually the meeting itself. It's the exhibit you shared, the chat thread with co-counsel, the 20-minute email follow-up two hours later, and the calendar block for next week's signing. A typical Zoom call is one of the few moments in a lawyer's day where three or four billable surfaces are open at once, and most of them never make it into a time entry.
We built Ajax's Zoom capture to close that gap. Ajax watches the work as it happens around your meeting, drafts a time entry in your voice, attributes it to the right matter, and pushes it to your practice management system. You don't start a timer and you don't reconstruct anything at the end of the day.
What is Ajax?
Ajax is an AI-native timekeeping tool built for lawyers. It runs as a desktop application that reads your screen in real time and automatically drafts time entries across every application you use, including video calls.
Ajax's privacy architecture is built for the sensitivity of legal work, including the privileged client conversations, deposition prep, and shared exhibits that move through a typical Zoom call. Screen content is processed, used to generate a draft time entry, and then automatically deleted. We don't use your data to train our models.
Our infrastructure providers (including the AI providers underneath us) are contractually prohibited from retaining or training on anything that passes through. Ajax is SOC compliant. Every lawyer's Ajax is an individual silo, so nobody at your firm can see your activity, not even managing partners.
Does Ajax integrate with Zoom Video?
Yes. Ajax captures Zoom on two channels at once, and the combination is what makes the time entries actually good.
On the desktop, Ajax reads what's on your screen during and around the meeting in real time: the participant tiles, the shared screen content, the in-meeting chat, the live transcript ribbon when AI Companion is on, the contract you opened in another window, the deposition outline you scrolled through, and the AI Companion summary that lands in your Zoom recap after the call. On the API side, Ajax pulls Zoom meeting metadata (duration, participants, timestamp) as a secondary signal, which keeps mobile-attended meetings and any meeting you take without the Zoom window in focus from disappearing from your entries.
Ajax meshes the two streams together. The desktop gives content and context. The API gives mobile coverage and the meeting's hard metadata. The drafted time entry comes back describing the actual work you did during the meeting, with the meeting itself as one element inside it.
Most tools that advertise a "Zoom integration" log the meeting itself with a duration and a participant list. Ajax pairs that metadata with what was actually on the screen, so the narrative describes the substance of the call.
A few practical implications of capturing Zoom this way:
It works no matter how you access Zoom (the desktop client, the web client, Zoom embedded in your calendar tool, or the Zoom mobile app)
It captures the meeting together with the exhibit you reviewed, the email reply you drafted afterward, and the case note you typed mid-call
We don't record audio or video at any point
How Ajax captures your Zoom work, step by step
Four things happen between the moment you join a meeting and the moment a time entry shows up for your review.
Ajax sees what's on your screen during the call
While you talk, share, and type in Zoom, Ajax is reading the same content you're reading, pixel by pixel, in real time. It picks up the meeting title from the calendar invite, the participant tiles, the shared screen content, the in-meeting chat, the live transcript ribbon when Zoom AI Companion is on, and the post-call summary that lands in your Zoom recap. It also reads everything else on the same desktop, so the deposition outline open in Word and the matter file open in your PMS are part of the same captured time block.
A draft entry lands in your voice
About 45 seconds after you finish an action, Ajax produces a draft entry. The narrative is written in the style of your prior time entries, which we ingest from your practice management system during onboarding. If you usually write "Deposition of Witness X; reviewed Sections 4 through 7 of licensing agreement; addressed indemnity scope," that's what your Ajax-drafted entries look like. If you usually write "Depo of Witness X re licensing agmt," that's what they look like.
Ajax attributes the meeting to the right matter
This is the part most meeting-tracking tools get wrong. Matter attribution can't come from your CRM alone, because most of the people relevant to a case (judges, opposing counsel, mediators, witnesses, a co-defendant's expert) aren't in it. Those names live in calendar invites, in chat threads, and in the documents on screen.
Ajax builds matter attribution from the content of what's on the screen. When it can't confidently attribute a meeting to a matter, it flags the draft entry for you to assign, then it learns from the correction. The next time the same opposing counsel shows up in a Zoom title, Ajax handles it automatically. We see about 92% matter-prediction accuracy in production, and that number climbs the longer Ajax has been running for a given firm.
Related work gets grouped into one entry
A 90-minute deposition is almost never a standalone billable unit. It's 45 minutes of exhibit prep right before, the deposition itself, a 20-minute call with co-counsel afterward, and a follow-up email two hours later. As individual line items, that's four entries to wade through. As one piece of work, it's a single entry of about three hours.
Ajax groups intelligently across the day. You can configure whether you want block billing or itemized entries, depending on your client's billing guidelines.
What Ajax does with the meeting once it's captured
Captured work flows back into the system where your billing happens.
When you release an entry from Ajax, it appears in your practice management system as a time entry, ready for invoicing. We sync in both directions with Clio, MyCase, PracticePanther, SurePoint, Centerbase, Filevine, and Actionstep, and we support most other billing systems. If you edit the entry in your PMS afterward, the edit reflects in Ajax. If you add a new matter, Ajax picks it up automatically.
How to get started with Zoom Video on Ajax
There's nothing for you to install inside Zoom. The setup happens at the desktop level, and we handle the technical work on our end.
A typical onboarding looks like this:
We install the Ajax desktop app on every team member's machine
We connect Ajax to your practice management system and pull in your matters, billing codes, and prior entries
We customize Ajax's settings to your firm's billing guidelines (UTBMS codes, client-specific narrative rules, grouping preferences)
Ajax runs silently in the background for about two days before your kickoff
On day one, every attorney sees real time entries already waiting for them, written in their voice
A note on the word customize. We don't train models on your data. We configure Ajax's output settings based on your firm's existing patterns. That distinction matters for security positioning, and it's the reason we can integrate with firms that handle cases for six of the eight money center banks.
Pricing starts with a flat $100 trial fee. Ongoing pricing depends on firm size, and you don't pay anything ongoing unless the trial returns ROI you can see in your own numbers. About 97% of firms that pilot Ajax move into a subscription afterward. The fastest way to see whether Zoom capture is worth it for your firm is to run the trial against a week of real meetings.
What this looks like in recovered revenue
A worked example for a five-attorney firm averaging $300 an hour: if each attorney recovers 45 minutes a day of previously unlogged meeting-adjacent work (the exhibit review, the chat follow-up, the post-meeting email), the firm captures an additional $24,750 a month. That's a little under $300,000 a year, and it's a conservative estimate for any firm that runs depositions or client video calls regularly.
Two examples from firms running Ajax today. Nikki at Peakstone Law added 50 billable hours a month without working any harder, and Amy Robinson captured 63% more billable hours in her first six months on Ajax, which worked out to over $350,000 in additional annual revenue.
One honest caveat here is that these figures assume the recovered time is billable and gets collected, and not all of it will. Even at a 50% collection rate on what Ajax surfaces, the math still works for most firms.
Common questions about Ajax and Zoom Video
Does Ajax record my client meetings?
No. Ajax doesn't capture audio or video, and it only reads what's on your screen. Your meetings stay between you, your client, and whatever recording protocol your firm already has in place. Screen content is processed and then deleted on a rolling basis, and your Ajax is an individual silo, so nobody at your firm can see what happens during your meetings either.
Does Ajax work with Zoom in the browser?
Yes. Ajax reads whatever Zoom surface is on your screen, whether you're in the desktop client, the web client, or a meeting embedded in your calendar tool.
Will Ajax replace Zoom or my practice management system?
No. Ajax sits between Zoom and your PMS. You keep using Zoom the way you already do, and your PMS stays where you bill. Ajax fills the gap by turning the work captured during and around your meeting into a draft time entry inside your PMS.
What if my firm hasn't turned on Zoom AI Companion?
Ajax still captures the on-screen metadata that matters: meeting title, participant list, duration, shared screen content, and the in-meeting chat. The AI Companion summary gives Ajax one extra high-confidence signal for matter attribution on the first try. Without it, Ajax leans on the calendar title, the participant list, and any documents you had open during the call.
What doesn't Ajax capture?
Anything that never touches a screen. That includes audio from the call itself, in-room conversations during a hybrid meeting, and handwritten notes you took in a legal pad next to your keyboard. Pen-and-paper work is a blind spot for any screen-based tool, ours included.
Final thoughts
Most billable Zoom-adjacent work hides in plain sight. The exhibit you scrolled through during the deposition, the chat thread with co-counsel that ran in parallel, the follow-up email two hours later, the calendar block for next week's signing. None of it feels like its own billable unit, and none of it gets logged, so by the end of the week the meeting-adjacent leakage adds up to a half-day nobody got paid for.
Ajax catches that work because the desktop is always watching the content of your screen, regardless of which app is showing the meeting. If you want to see what a week of your own Zoom calls looks like as time entries in your PMS,start a trial for $100 or book a demo.
