Case Study
5.4 hours found in 3 days in previously uncaptured billable time - from one shareholder alone
Trust & Estates
New York, NY
"In the first three days, I found 5.4 billable hours that I missed. It was a big deal for me."
Amy Bilton
Shareholder
14x
Return on Investment
+0.6
Extra Billable Hours / Day
$28K
Monthly Revenue Recovered
The Practice
High-Volume Defense Where Every 0.1 Gets Lost
Nyhan, Bambrick, Kinzie & Lowry, P.C. is one of the Midwest's most respected workers' compensation defense firms, founded in 1992 and headquartered in downtown Chicago. With approximately 90 employees, including 46 attorneys, 7 shareholders, and 31 partners, the firm represents major corporate clients in insurance-defense and employment matters. The work is high-volume and fast-paced: hearings, medical record reviews, adjuster calls, and motions run back-to-back throughout every day.
Even disciplined contemporaneous billers were losing time in the transitions. A quick email between hearings, a phone call taken on a cell phone, 20 minutes of research that blended into the next case. Each 0.1 that slipped through was real billable work that simply went unrecorded.
The Evaluation
A Self-Described "Good Biller" Put to the Test
Shareholder Amy Bilton considered herself a thorough, contemporaneous biller. She tracked her time throughout the day and wrote everything down. When Nyhan Bambrick began evaluating Ajax, she expected marginal improvement at best. In her first three days, Ajax surfaced 5.4 billable hours she had missed entirely. Not administrative time. Real client work she had performed but never recorded.
The Results
Even Great Billers Leave Time on the Table
Feedback from Our Team
About Nyhan, Bambrick, Kinzie & Lowry, P.C.
Nyhan, Bambrick, Kinzie & Lowry, P.C. was founded in 1992 and is headquartered in downtown Chicago, Illinois. The firm specializes in workers' compensation defense and employment law, representing major corporate clients and insurers across Illinois. With approximately 90 employees including 46 attorneys, NBKL is one of the Midwest's most respected workers' compensation defense practices. The firm's attorneys are regularly recognized by Super Lawyers and Rising Stars.
