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Case Study

67x ROI $120,245/month in recovered billable time across 10 pilot users

Trust & Estates

New York, NY

"I've been doing billing for a long time, and it's a pain in the neck. This is refreshing."

Andrew Stathopulos

Senior Attorney, 40+ Years

$120K

Monthly Revenue Recovered

+1.5

Extra Billable Hours / Day

21

Active Users

81%

Firm-Wide Adoption

The Practice

A Denver Firm Built on Personal Service

Illumine Legal LLC is a general practice firm in Denver's Tech Center with approximately 26 team members. The firm handles litigation, corporate work, estate planning, medical law, real estate, tax planning, and civil rights. Their attorneys range from associates fresh out of law school to veterans with 40+ years of experience. Everyone bills hourly, and the firm has a strong block-billing culture: one consolidated entry per matter per day.

The Challenge

A Problem That Gets Worse the Busier You Are

At Illumine Legal, timekeeping followed the same pattern seen at most firms. Attorneys would reconstruct their day from memory, losing the small tasks that are hardest to recall: a quick client email, a five-minute phone call, a brief document review between meetings. Each of those is billable work. Each routinely went unrecorded. Senior attorney Andrew Stathopulos put it simply: he had been billing for over 40 years and never found a system he liked.

The Evaluation

An Internal Champion Made the Case

When Ajax was introduced to the firm, Devin Daines saw the demo and immediately wrote a detailed email to the team explaining what the tool could do. The email was persuasive enough that colleagues based their pilot participation entirely on it. The firm launched a pilot group, and results came quickly. Within weeks, two attorneys alone were generating $10,000 to $15,000 per month in previously uncaptured billable time.

The Results

Every Role and Generation Adopted

Metric

Before Ajax

With Ajax

change

Todd (Senior Attorney, 15+ yrs) - Billable Hrs / Day

5.0

6.0

+1.0 hrs

Metric

Todd (Senior Attorney, 15+ yrs) - Billable Hrs / Day

Before Ajax

5.0

With Ajax

6.0

Change

+1.0 hrs

Metric

Todd (Senior Attorney, 15+ yrs) - Billable Hrs / Day

Before Ajax

5.0

With Ajax

6.0

Change

+1.0 hrs

Abby (Associate, 3 yrs) - Billable Hrs / Day

5.0 - 5.5

6.0

+0.5 - 1.0 hrs

Metric

Abby (Associate, 3 yrs) - Billable Hrs / Day

Before Ajax

5.0 - 5.5

With Ajax

6.0

Change

+0.5 - 1.0 hrs

Metric

Abby (Associate, 3 yrs) - Billable Hrs / Day

Before Ajax

5.0 - 5.5

With Ajax

6.0

Change

+0.5 - 1.0 hrs

Stephanos (Senior Attorney, 20+ yrs) - Extra Hrs Found

+0.8 / day

Metric

Stephanos (Senior Attorney, 20+ yrs) - Extra Hrs Found

Change

+0.8 / day

Metric

Stephanos (Senior Attorney, 20+ yrs) - Extra Hrs Found

Change

+0.8 / day

Active Users

21 of 26

Metric

Active Users

With Ajax

21 of 26

Metric

Active Users

With Ajax

21 of 26

Every email, where it belongs.

See how Ajax automatically files every email to the right matter in your billing system or DMS

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Feedback from Our Team

"If you want me to moonlight as a sales guy for Ajax, I'm willing to do that. I love it. I think it's amazing technology."

Devin Daines

Internal Champion

"If you want me to moonlight as a sales guy for Ajax, I'm willing to do that. I love it. I think it's amazing technology."

Devin Daines

Internal Champion

"I've been doing billing for a long time, and it's a pain in the neck. You'd think you'd learn to like it after 40 years? No. And so this is refreshing."

Andrew Stathopulos

Attorney

"I've been doing billing for a long time, and it's a pain in the neck. You'd think you'd learn to like it after 40 years? No. And so this is refreshing."

Andrew Stathopulos

Attorney

"Honestly, I've already noticed it... oh, a free .8 that I wasn't going to do, you know?"

Stephanos Papadopoulos

Attorney

"Honestly, I've already noticed it... oh, a free .8 that I wasn't going to do, you know?"

Stephanos Papadopoulos

Attorney

"I'm a paralegal, so my stuff is all different. I wanted it to say different stuff in there, and it did a great job."

Josh Bergford

Paralegal

"I'm a paralegal, so my stuff is all different. I wanted it to say different stuff in there, and it did a great job."

Josh Bergford

Paralegal

About Illumine Legal LLC

Illumine Legal LLC is a general practice firm headquartered in Denver, Colorado's Tech Center. The firm serves individuals, families, and businesses across litigation, corporate law, estate planning, medical law, real estate, tax planning, and civil rights. Founded by attorneys seeking to build a different kind of firm, Illumine Legal brings together practitioners ranging from early-career associates to senior attorneys with over four decades of experience. The firm manages its practice through Clio.

See more of the results.

Capell Barnett Matalon & Schoenfeld LLP

Trust & Estates

New York, NY

Clio

$234K/month in previously uncaptured billable time recovered

in previously uncaptured billable time recovered

$234K

Monthly Revenue Recovered

77x

Return on Investment

"People love that it's catching the .1 email reviews nobody was billing. Those add up fast, and we're seeing the value."

Hallie Klein

Director of Operations

Read more

Read more

Capell Barnett Matalon & Schoenfeld LLP

Trust & Estates

New York, NY

Clio

$234K/month in previously uncaptured billable time recovered

in previously uncaptured billable time recovered

$234K

Monthly Revenue Recovered

77x

Return on Investment

"People love that it's catching the .1 email reviews nobody was billing. Those add up fast, and we're seeing the value."

Hallie Klein

Director of Operations

Read more

Read more

Cohen & Buckmann, P.C.

ERISA / Executive Compensation

New York, NY

Clio

89x ROI return on investment in recovered billable time

return on investment in recovered billable time

89x

Return on Investment

$74K

Monthly Revenue Recovered

"I had previously demo'd PointOne and did not buy it. But I was sold on Ajax within 2 days of my demo based on how easy it is to use."

Sandra Cohen

Founder & Managing Partner

Read more

Read more

Cohen & Buckmann, P.C.

ERISA / Executive Compensation

New York, NY

Clio

89x ROI return on investment in recovered billable time

return on investment in recovered billable time

89x

Return on Investment

$74K

Monthly Revenue Recovered

"I had previously demo'd PointOne and did not buy it. But I was sold on Ajax within 2 days of my demo based on how easy it is to use."

Sandra Cohen

Founder & Managing Partner

Read more

Read more

Schedule a demo. Start a pilot. See the results before you decide.

Schedule a demo. Start a two-week pilot. See the results before you decide.

Book a demo

Book a demo

Schedule a demo. Start a pilot. See the results before you decide.

Schedule a demo. Start a two-week pilot. See the results before you decide.

Book a demo

Book a demo

Schedule a demo. Start a pilot. See the results before you decide.

Schedule a demo. Start a two-week pilot. See the results before you decide.

Book a demo

Book a demo