Ajax Privacy Policy
Last Updated: 12/21/2024

1. Introduction
‍This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our Service.

2. Information We Collect
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2.1 Customer Data: We collect and process any data content or materials that you submit to your Service accounts ("Customer Data"). This may include information that you upload, input, or provide while using our Service.

2.2 Usage Data: We collect data and information related to your use of the Service ("Usage Data"), including but not limited to:

Usage patterns
Feature adoption
Performance metrics
Configuration settings
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Usage Data does not include Customer Data or any information that would identify specific individuals or entities within your organization

3. How We Use Your Information

3.1 Customer Data: We access and use Customer Data solely to:- Provide and maintain the Service- Improve our algorithms and Service features- Generate AI Outputs based on your provided data

3.2 Usage Data: We may use Usage Data to:

Operate and improve the Service
Provide technical support
Conduct research and development
Analyze service performance and usage patterns
Other lawful business purposes

4. Data Security We implement and maintain appropriate technical and organizational security measures that:

Protect the confidentiality of your information
Prevent unauthorized access to and use of your data
Protect against threats or hazards to the security and integrity of your information
Comply with industry standards for information security

5. Data Retention and Deletion

5.1 During Service Use: We retain your information for as long as your account is active or as needed to provide you with our Service.

5.2 Post-Termination: After termination or expiration of services:

We may continue to use anonymized and aggregated Customer Data for improving our algorithms and Service features
All retained data will be subject to the confidentiality and data protection provisions outlined in this policy

6. AI-Generated Content: Our Service includes AI-generated outputs ("AI Outputs"). Please note that:

AI Outputs are generated through machine learning and other automated processes
We do not test, verify, endorse, or guarantee the accuracy, completeness, or currency of AI Outputs
Users should independently review and verify all AI Outputs for their specific use cases

7. Third-Party Access: We will not disclose your Confidential Information to third parties without your prior approval, except:

To employees, agents, and contractors with a legitimate need to know
As required by law or legal process
As otherwise permitted in our agreement with you

8. Google Workspace Data Usage
Ajax integrates with Google Workspace to facilitate automatic entry generation.
What Google data is collected We may collect, or process on behalf of our customers, the following categories of personal data: email metadata and content.
How application uses Google user data Ajax uses email data to generate billable time entries for emails sent to clients. Google user data is used for no other purpose than generating accurate time entries.
Google user data third party transfer We do not transfer or disclose your information to third parties for purposes other than the ones provided
Google user data protection mechanisms Ajax uses encryption in transit and at rest to protect sensitive user data.
Data is never sold Ajax does not sell user data under any circumstances.
Data retention and deletion Ajax retains google user data only for so long as it is necessary for the purpose of generating billable time entries. When the data retention period expires, we delete the data.
Data use Ajax integrates with Google Workspace to enhance hours tracking. This data is used solely to improve hours tracking. It is not used to train generalized language models.

9. Changes to This Privacy Policy: We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes by

Posting the updated policy on our website
Sending you a notification
Other appropriate means

10. Contact Us:

‍If you have any questions about this Privacy Policy or our data practices, please contact us at: support@joinajax.com

11. Governing Law: This Privacy Policy is governed by the laws of the state of Delaware, and any disputes will be adjudicated in the state or federal courts located in New York.