Kirker Davis Captured an Extra $4.6k Per Timekeeper Monthly with Ajax Copy

TL;DR Results

• $4,639 in additional revenue captured per timekeeper, per month.

• Ajax helped us so much that I personally angel-invested in the company

• 23x return on Ajax’s monthly price.

• Captured thousands of dollars in previously unbilled 0.1 and 0.2-hour tasks-including from a partner who had never recorded any before.

• Seamless adoption, with our users now starting the vast majority of their time entries directly in Ajax.

The Situation

I’m Chris Kirker, the managing partner at Kirker Davis. We’re a family law firm in Austin with about 20 timekeepers. We work hard, and we’re very good at what we do. The problem was, we weren’t able to bill for all of it.

Like any busy lawyer, my day gets derailed. I’d like to say I record my time contemporaneously, but life gets in the way. On any given day, I was jumping between a case, a new client call, and a dozen urgent emails. At the end of the day, I’d try to piece it all together from memory, notebooks, and post-it notes. It was a mess. 

That time adds up. I honestly think I might have been losing up to 30% of my billable time every day. Across a whole team, the numbers are absurd. 

Why Ajax

My first question for the Ajax team was about privacy. I was worried about the "Big Brother" issue and making my team feel spied on. They addressed it perfectly by showing me how each person owns and controls their own Ajax entries, deciding for themselves what to release into Clio. That built the trust we needed to move forward.

The initial decision to try Ajax was easy-a 2-week pilot for a potential solution to a problem that costs us tens of thousands a month. The decision to go all-in after the pilot was even easier. The results were so immediate and so powerful that I didn't just buy the software for my whole firm - I made an angel investment in their company. It was clear to me that they weren’t just solving a problem for Kirker Davis; they were solving a universal problem for law firms everywhere. I saw a company that was going places, and I wanted to be part of it.

Implementation and Adoption

We kicked off with a five-person pilot group that included me, partners, and associates. The Ajax team held a kickoff call, walked us through everything, and then scheduled one-on-one calibration sessions with each of us to tune the software to our individual preferences.

On day one of the pilot, there was a minor technical issue with the way Ajax captured work done inside our Virtual Desktop. Alex, the co-founder, personally built a solution for us and had it ready by day two. That level of responsiveness let me know immediately that we were in good hands.

After that, rollout was smooth - people just started using it. Within days, most of the pilot group was using Ajax as their primary timekeeping tool. After the two-week pilot, the results were clear, and we started onboarding the rest of our team.

Results

We captured an extra $202 per user, per day with Ajax.

The numbers from our pilot were undeniable.

• +$4,639 per timekeeper per month captured. We found an additional $202 in billable work per user every single day. Over a month, that’s a massive lift for the firm (+$202 per user per day x 23 workdays).

• 23x ROI. The math is simple. The value Ajax brings is more than 20 times what we pay for it every month.

• We stopped leaving money on the table. One of our partners had never billed a 0.1 or 0.2-hour entry in his entire time at the firm. In the first two weeks with Ajax, he captured 6.9 hours of that small-but-valuable work. That’s thousands of dollars that used to just disappear.

Life After Ajax

My days are still chaotic, but my timekeeping isn’t. I leave the Ajax window open on my screen, and as I finish tasks, the entries are already there, written in my style. The narratives are often better and more detailed than what I would have written myself. I’m no longer trying to reconstruct my day from memory or a pile of post-it notes.

It works as the perfect safety net. I know that if I get pulled into three things at once, I don’t have to worry about those quick emails or calls slipping through the cracks. Ajax catches them. It has turned a painful administrative chore into a simple, background process.

Feedback From Our Team

“Ajax is actually picking up my literary style. Often the Ajax narrative is just better than mine.” - Anthony Brigano, Attorney

“I was surprised that it could capture, you know, review this document and read this email… I appreciated that it saw that I opened the document that was attached to the email and read it, and it understood that I did that. So that was really cool.” - Page Brown, Paralegal

“There's all kinds of things that I'm seeing that I wouldn't otherwise capture because I keep getting pulled away doing all these other things.” - Stephen Payne, Attorney

“It’s very easy. Extremely intuitive UI.” - Stuart Shapley, Partner

“I think it's really helpful with remembering what cases you touch every day. It's hard to remember everything, so it’s nice that you can look back and see what all you touched that day.” - Jordan Thomas, Paralegal

What I'd Tell My Peers

My advice to other managing partners is simple: this isn't just another piece of software we pay for. It's a competitive advantage. When you see a tool that makes your best people more effective and immediately boosts your firm's revenue, you know it's going to be big.

Other firms are always asking us for our "secret sauce". The truth is we just work hard and do good work. But Ajax is the tool that ensures all that hard work is actually captured and valued. 

I have 100% certainty that this tool will be of interest to all law firms, from small practices to the very largest. We saw the value, bought the software, and then invested in the company. That’s the strongest endorsement I can give.

See for Yourself

See how much your firm is leaving on the table: book an Ajax walk-through.